New Web Agent built on Dynamics 365 Channel Integration Framework provides omni-channel contact center and dialogue management capabilities from a single Dynamics 365 window. Anywhere365 continues to ...

Anywhere365's Dialogue Cloud has become one of the first cloud contact center solutions certified by Microsoft through the Connected Contact Centers program for Microsoft Teams. Anywhere365 provides ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

The Microsoft Dynamics 365 Contact Center could stand out as a pivotal advancement set to redefine how businesses interact with their customers. Now widely available, this Contact Center as a Service ...