The George Washington University is using the BMC Helix Cognitive Service Management offering to transform its service management and accelerate its digital transformation initiatives. With BMC Helix, ...

New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet The Helix platform, one of the first market-ready solutions to ...

Generative AI, large language models (LLMs), and AI service management (AISM) have the potential to redefine the entire ESM sector completely. Generative AI is likely the most heavily hyped technology ...

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is adding generative AI, low-code/no-code development, and contextual tooling to the BMC Helix Service Management ...

BMC Helix achieves the highest scores possible in 17 criteria, including vision, roadmap, innovation, agentic AI development and orchestration, partner ecosystem, analytics/dashboards, and many more.

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Huisman modernized internal processes for service desk tickets across multiple aspects of the business to better empower employees with a centralized, highly automated platform across its IT, HR, ...

BMC Software Inc. today announced new features for its BMC Helix operations management and Control-M workflow orchestration platforms aimed at streamlining data science operations. The 40-year-old ...