The balanced scorecard revolutionized conventional thinking about performance metrics. When Kaplan and Norton first introduced the concept, in 1992, companies were busy transforming themselves to ...

William B. Tayler, The Balanced Scorecard as a Strategy-Evaluation Tool: The Effects of Implementation Involvement and a Causal-Chain Focus, The Accounting Review, Vol. 85, No. 3 (MAY 2010), pp.

THE BALANCED SCORECARD: A VISUAL WAY TO SPARK STRATEGY The management of operations is largely a plan, control, and evaluate process that typically shapes itself as a complete feedback loop. However, ...

The ‘Balanced Scorecard’ concept is a tool for executing strategic management systems, helping companies understand their risk management criteria and work on their strategy maps for a ...

Kaplan, Robert S., Noorein Inamdar, Mary Lou Helfrich Jones, and Rita Menitoff. " The Balanced Scorecard: A Strategic Management System for Multi-Sector Collaboration and Strategy Implementation." ...

Using the Balanced Scorecard as a Strategic Management System By: Robert S. Kaplan and David Norton ...