DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--With a commitment to drive customer service excellence, Conversational AI leader Cognigy announced today the launch of AI Copilot. The new ...

NiCE Ltd., a publicly traded provider of contact center software, today announced plans to acquire rival Cognigy GmbH for $955 million. Shares of NiCE rose more than 4% on the news. The jump may have ...

Philipp Heltewig, who was CIO at marketing firm Sitecore before it was sold to private equity group EQT in 2016, joined forces with Sascha Poggemann and Benjamin Mayr eight years ago to found Cognigy, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Conversational AI startup Cognigy today announced that it closed a $44 ...

NiCE Cognigy has outlined its strategic direction and innovations. The firm is building an orchestration layer for AI and human agents. Human agency is still crucial to success in an age of agentic AI ...

Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion DÜSSELDORF, Germany & SAN FRANCISCO–(BUSINESS WIRE)–June 11, 2024– Cognigy, a global leader in ...

DALLAS & DÜSSELDORF, Germany & LONDON, August 18, 2025--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced that the company has been named a Leader in ...

Dallas, Texas, — Cognigy, a global leader in AI-powered customer service solutions, today announced it has achieved Microsoft Solutions Partner with Certified Software, the highest level of ...

SAN FRANCISCO--(BUSINESS WIRE)--Next week at Avaya’s ENGAGE Conference, Enterprise Conversational AI (ECAI) market leader Cognigy will be on hand to highlight the integration of its ECAI platform, ...

DALLAS, June 09, 2025--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, ...

At Avaya Engage, I had the opportunity to meet with two of Avaya’s strategic partners, two names I keep hearing about: Journey and Cognigy. Both exhibited at the Avaya Engage conference last month and ...