GREENSBORO, N.C. — 2 Wants To Know got back $5,313 for folks in the month of May. that's a pretty good chunk of change. How did that happen? We have a group of volunteers working in the Call For ...

The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024. The CFPB collects complaints through its website, phone calls, ...

Editor’s Note: Beat notes is a weekly feature from Dispatch journalists who share what’s been happening in their area of coverage and upcoming events. This week we hear from Samantha Hendrickson, who ...

As I sit in the back of my macroeconomics class, I behold a sea of illuminated laptop screens. Each screen has the same image: rows and rows of clothes. I see my classmates mindlessly clicking and ...

Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

At some point or another, you’ve likely received a defective product you’ve purchased from a retailer. Or, perhaps a service you paid for doesn’t meet agreed upon expectations. Whatever the case, ...

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...

Morgan Stanley said Monday that a survey it conducted on consumer attitudes showed that inflation remained a core concern for most people. Meanwhile, political divisiveness and household finances were ...

From increasing doubts about information security to concerns about transparency, reliability, and sustainability, in 2025, consumer expectations are higher than ever. Such trends in consumer behavior ...

The Consumer Financial Protection Bureau (CFPB) is once again at the center of a heated debate as it reconsiders its Personal Financial Data Rights (PFDR) Rule under Section 1033 of the Dodd-Frank Act ...

Staying afloat—never mind growing—in the tightly packed, highly competitive commercial environment that typifies the modern marketplace demands a lot from a business. Chief among the survival skills ...

And so the word went out almost precisely two months after fire incinerated most of the Pacific Palisades district in Los Angeles: “The water is OK again, you can drink it, come on back home.” Related ...