Local search is changing fast. Accurate business listings alone do not guarantee visibility or customer attention. AI-powered ...

Affinity, a relationship intelligence platform designed to work with existing customer relationship management (CRM) solutions, today announced that it closed an $80 million series C funding round led ...

TEC Worldwide is an international organization of more than 7,000 business owners, company presidents and chief executives. TEC members meet in small peer groups to share their business experiences ...

Customer experience professionals must be getting better at what they do. They define their biggest challenge as cross-functional communication across business departments, up slightly from 2023. But ...

As a small business owner, your customers are the core of your business. Without them, success is elusive. When your customers make a request, they expect you to fulfill it as best as possible.

Customer Tracker, an invoicing and customer database application developed with REALbasic, has been updated to version 2.5. Customer Tracker can be used to store and track jobs done for customers, ...

Customer Tracker, an invoicing and customer database application for both the traditional Mac operating system and Mac OS X, has been updated to version 2.6 by developer Kevin VanStrien. The app is ...

Westpac nine months ago began the process of overhauling its complaints handling practice, standing up a new Customer and Corporate Relations team comprised of staff from Westpac, St George, Bank SA, ...