What tools come into play during the different stages of an employee's time with a business? For years now the theory has been that empowered and engaged employees will provide a great customer ...

Employee experience is directly linked to the success of any organization. Human resource professionals and organizational leaders must intentionally construct a positive employee experience for the ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More I used to stand in front of a room and teach classes in person. It was ...

For too long, HR has been viewed as a cost center, an administrator of policy or a reactive department focused only on filling vacant seats. But in a talent market defined by "quiet quitting" and ...

Creating an employee journey map can be a valuable tool for HR professionals who want to identify where employees may start to feel disengaged.

A lot of the activities credited as creating strong employee experiences only lead to short-term gains. Businesses need to dig deeper. Talking about employee engagement as it relates to customer ...

Career mapping, or career pathing, is a great way to increase employee retention and grow IT talent organically. Often times employees leave their jobs because there is no clear path for them to ...

How can a company be proactive enough to avoid being caught off guard by employee departures? That topic was front and center during a Wednesday session at FMI Future Connect, with Wakefern Food Corp.

Across industries, the adoption of generative artificial intelligence (GenAI) has been a game changer for how we work. It has helped create efficiencies, streamline programs and boost employee ...

Uber is adding to its mapping smarts by acquiring technology used by Microsoft’s Bing Maps, and has hired roughly 100 Microsoft employees who work on image collection and data analysis. Microsoft ...

Late last year, a leading state technology official warned that without good data state and local governments risk making artificial intelligence tools “stupid,” merely a conduit for “garbage in, ...