The Skagit Tourism Bureau is offering free customer service training tailored to businesses in the Skagit Valley. Tourism Bureau CEO Kristen Keltz said the training is being offered to businesses for ...
Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...
The importance of employee learning is well-established. According to a report by LinkedIn, 9 out of 10 global executives plan to either maintain or increase investment in learning and development for ...