Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. The digital world has seen massive innovation. At the heart ...

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content ...

Anna Convery-Pelletier is CMO at Jumio, a provider of automated, AI-driven identity verification, risk assessment and compliance solutions. In today’s competitive landscape, where every interaction ...

There’s an adage that if you have a good experience with a company, you’ll tell one person. And if you have a bad one, you’ll tell anyone who will listen. Customer experience is one of the least ...

A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can transform satisfied customers into loyal advocates, driving sustainable, ...

Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...