Since 2010, Juliana has been a professional writer in the technology and small business worlds. She has both journalism and copywriting experience and is exceptional at distilling complex concepts ...

Monitoring is king when it comes to ensuring IT professionals meet their operational commitments and service-level agreements. It’s also fundamental that IT departments align with their business in ...

Forget about major e-commerce build-outs or fancy infrastructure projects with bells and whistles for 2002. The big IT spending of the past few years—projects such as Y2k remediation, Web-enabling ...