Kixie’s new intelligent inbound routing software will allow contact centers and businesses of all sizes to save time transferring calls, and help improve customer satisfaction.

Interactive voice response (IVR) software helps you organize your inbound call handling. The virtual phone menu gives callers options about which department to reach, efficiently connecting ...

Discover top call center software solutions of 2025 tailored to your needs. From advanced features to scalability, find the best solution.

CallRail , the lead engagement platform, and MNTN (NYSE: MNTN), a technology platform that brings performance marketing to Connected TV (CTV), today announced a new integration that allows advertisers ...

Auto attendant functionality makes your inbound call handling more organized and efficient. Also called interactive voice response (IVR), auto attendants give inbound callers a prerecorded menu of ...

The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...