As the importance of measurement and reporting in sustainability continues to grow, it should be helpful, I think, to clarify the distinction between so-called science- and context-based metrics.

There are several metrics we prioritize. Our highest priorities are outcomes of quality, and metrics that reduce cost. The most important metric, therefore, is readmissions. We are cognizant of ...

I review a lot of board decks with a beautifully hand-crafted page with metrics for the company. That makes me nervous. I prefer to see a screenshot of an internal dashboard, not something created for ...