ICQ, an instant messaging service that was at one time very popular in the US and other parts of the world in the early days of the consumer PC internet, is officially closing up shop. The official ...

Google is killing off a messaging service! This one is the odd “Google Business Messaging” service—basically an instant messaging client that is built into Google Maps. If you looked up a ...

Microsoft’s Lync instant messaging service, part of the Microsoft Office 365 package, suffered an outage Monday morning and was still inaccessible for some users as of noon Pacific time. In an update ...

Google will continue expanding beyond its core search engine and push further into Web portal territory when it launches on Wednesday an instant messaging (IM) service with voice communications ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

Baidu.com, the most popular search engine in China, plans to introduce an instant-messaging service, to be called Baidu Hi. Baidu said development work on Baidu Hi has been going on for nearly one ...

Some users and experts are looking beyond the interoperability wars between instant messaging (IM) services to companies like Jabber.com Inc. that can add applications and content to the IM client.

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

Microsoft Corp. last week detailed plans to offer an enterprise-ready instant messaging service, joining competitors Yahoo Inc. and America Online Inc. in the race to develop more secure versions of ...

Omnipod, which provides hosted instant message (IM) services to companies of all sizes, is preparing several enhancements to its platform, including the additions of a Web-based client, a telephony ...

America Online, the world's largest Internet service provider, on Thursday said it had launched services that let users conduct audio conference calls and share online presentations over its popular ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.