(WHTM) — Online bill payment systems are quick and convenient, but turns out not always safe and secure. Angela Truett has never missed or been late on a mortgage payment, until last week. She ...

One Northeast Jackson resident believes the JXN Water payment system needs improvements to make it more user-friendly.  “JXN Water is frustrated with people behind on their bills, but they don’t make ...

1. Why are payment methods being changed for water and sewer bills?

Erie Water Works customers have experienced issues with the new online bill payment portal launched on Jan. 1. Customers who had automatic payments set up previously need to create a new account in ...

Two months after an IT hiccup at the Department of Veterans Affairs left a significant portion of GI Bill recipients without their anticipated payments for school and housing, some advocates have a ...