Too often, operating models are misunderstood as little more than an organizational chart. In reality, they are the invisible ...

Agree on design principles (foundation layer): Tech executives should get broad agreement on how they want the IT operating model to perform in the future. These principles will guide the ...

The devil is in the detail if you aim to build a target operating model. Make the effort to understand your current business and operating models—every node, every linkage, every detail.

Using their unique operating model (re)design methodology – Crosslinx ® – they helps Scale Ups to avoid costly point solutions, and enables them to build capabilities to deal with change on a ...

This modern network operating model is derived from Arista’s experience with the largest cloud service providers, who demand the highest quality, reliability, and lack of downtime.

Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) O ...

Forrester conducted 25 interviews with tech executives and gleaned that IT operating model design is a continuous process because of organizations’ need to adapt to a dynamic business environment.

We introduce the Boundless Operating Model, our update to other contemporary sense-and-respond or situational awareness models, as a guide to help organizations design and develop the necessary ...

Following several media reports on the South African Broadcasting Corporation’s (SABC) development of its new sales operating ...