Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...

Apple is finally adding T9 dialing support to the iPhone’s Phone app with iOS 18. The feature lets you search for contacts or phone numbers directly from the dialer. T9, or text on 9 keys, is ...