Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning itself ...

Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for businesses, Axios has learned. Why it matters: Salesforce faces growing competition ...

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. We’re almost approaching the three-year anniversary of ChatGPT ...

Get the latest federal technology news delivered to your inbox. SAN FRANCISCO — As the Trump administration shrinks the federal workforce, the private sector is developing artificial intelligence that ...

Salesforce Web forms can be manipulated by the company's "Agentforce" autonomous agent into exfiltrating customer relationship management (CRM) data — a concerning development as legacy ...

The Internal Revenue Service is preparing to lean on artificial intelligence to keep taxpayer services running even as its human workforce shrinks. The agency plans to roll out Salesforce-built AI ...

"I've reduced it from 9,000 heads to about 5,000 because I need less heads," Benioff said on the podcast, which came out last Friday. The human workforce and AI agents are working together, Benioff ...

SAN FRANCISCO — As the Trump administration shrinks the federal workforce, the private sector is developing artificial intelligence that could fill in gaps — specifically, agentic AI, technology that ...