MCLEAN, Va.--(BUSINESS WIRE)-- BigBear.ai (BBAI), a leading provider of mission-ready AI for defense and national security, today announced its participation in Project Convergence - Capstone 5 (PC-C5 ...
Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...
Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.