ERIE COUNTY, N.Y. — As the effort to identify and document lead service lines continues, 2 On Your Side has put together a How 2 Guide to help homeowners self-report what their water service is made ...

A construction worker works on dislodging an old lead line in the basement of a house before his colleague pulls it out using an excavator. Credit: Shahrzad Rasekh / CT Mirror This story is part of CT ...

There are four basic models for service line organization and structure, and they fall along a continuum in regard to implementation difficulty and ability to affect change, according to a whitepaper ...

Service line coverage can pay to fix damaged water, gas, sewer or other underground utility lines. Many, or all, of the products featured on this page are from our advertising partners who compensate ...

Organizations that are developing a service line strategy should consider the following six variables when determining the model to guide their programs, according to a whitepaper by New Heights Group ...

Most homeowners policies don't cover the damage, but the risk is low Homeowners are often surprised to learn that damage to the underground water-sewer lines connecting their homes to service isn’t ...

NORFOLK, Va. — The City of Norfolk's Utilities Department has released a new tool that will help residents identify where in the city there are lead service lines, the most common way that lead gets ...

Is it common knowledge among your management team which service lines are the most and least profitable? Do they know which service lines hold the greatest opportunity for future growth? How about ...