Surveys that ask too many of the same type of question tire respondents and return unreliable data, according to a new UC Riverside-led study. The study found that people tire from questions that vary ...

OPM proposed to revise FEVS core questions on employee satisfaction, performance and workload, as well as let agencies oversee their own workforce surveys.

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. The longer a survey is, the fewer people are willing to complete it. This is ...

Taking surveys online can be a good way to earn some extra spending money, but it won’t replace a full-time income.

Employee engagement is one of the biggest factors contributing to retention. In the current hiring crisis, you really can’t afford to lose great employees. But how do you know if your employees are ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. Survey researchers often try to determine how respondents might react to ...

To use your CX program as a customer engagement tool, each survey goal and each survey item should answer the question: What am I really asking? While a customer will never see this question, they ...

A workplace climate survey doesn't just determine how comfortable your employees are -- it helps employers gauge employee satisfaction, leadership effectiveness and enjoyment of the work they're doing ...