Tipping has hit a six-year low. This is bad news for front line service staff, but it may have deeper implications for brands ...

In a video, an Outback Steakhouse employee wrote something on a customer's receipt, sparking debate about tipping.

Money Talks columnist Darnell Mayberry writes that America’s tipping culture—rooted in classism and exploitation—should be ...

The way we express gratitude for services is changing. Gone are the days when crumpled bills or loose change were the only ways to tip a barista, delivery driver, or hairstylist. Today, digital ...