Cloud PBX (or cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet. It streamlines inbound and internal calls, routing them to the right department or user extension, ...

All kinds of companies, large and small, have recently been discovering for themselves the benefits of using AI tools for business purposes. If you’re thinking about joining them, you’re in the right ...

As humans, we use a variety of skills to determine how someone is feeling. We listen to what they’re saying, watch their expression and body language, listen to changes in the tone of their voice, and ...

With more and more businesses making the move to internet telephony, you don’t want to get left behind. Especially as telecom providers worldwide are gradually switching from physical copper-based ...

Business communications have come a long way. From basic landlines to advanced digital tools, the ways businesses connect with customers and teams have evolved dramatically. Traditional phone systems ...

AI legal tools are changing the way lawyers conduct research, draft documents, and complete casework. The new generation of AI-powered tools for legal departments provides efficient solutions with ...

Have you used a POTS line? Do you know what one is? The chances are, you probably have used one without being aware of it. They’ve been connecting people, groups, and whole societies for years, so ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it has enhanced its ...

Artificial intelligence (AI) is transforming how enterprises operate, paving the way for enhanced productivity, cost reduction, and competitiveness. From automating routine tasks to providing ...

Financial institutions face a critical juncture in their communication infrastructure. Many mission-critical systems in banking still rely on Plain Old Telephone Service (POTS) lines, including fax ...

Retailers face a critical challenge as Plain Old Telephone Service (POTS) lines become increasingly obsolete. These traditional copper-wire connections have long been the backbone of retail ...