Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

Northern Ireland digital agency reaches milestone as UK small businesses accelerate AI adoption efforts SMEs need to achieve similar outcomes with a fraction of enterprise resources. Our training ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

ProfileTree analysis of 1,000 business AI training programmes reveals significant readiness gaps among small and medium enterprises across Ireland and the UK. Most SMEs come to us with enthusiasm ...

Customer care and sales roles form part of 400 jobs being brought back to the UK following the Vodafone–Three merger ...

From basic patrols to integrated risk management, security guard services are adapting to meet today’s complex safety demands. VAN NUYS, CA, UNITED STATES, January 2, 2026 /EINPresswire.com/ — The ...

Maryland will use $2.6 million in grants to pilot AI tools aimed at improving access to SNAP, Medicaid and unemployment ...

ReVision Energy leverages a relationship-driven model and workforce innovation to navigate evolving clean energy policies and sustain long-term growth across the northeastern United States.

Celebrating its 20th year, the school takes delivery of two more Piper P100i planes as part of a major fleet expansion.

"The leadership training we get as active-duty military, attention to detail, operational excellence…makes you good in the private sector," Ryan Dunford said.