Xbox prices have skyrocketed, but there's a reason for that which is out of Microsoft's control, as the brand's new CEO explains.

Just 100 days ago, when n CEO Asha Sharma replaced long-serving executive Phil Spencer, she said she’d work to “understand what makes [Xbox] work and protect it.” Now, Sharma and Xbox Studios chief Matt Booty have laid out the many things that are not working for the Xbox brand in a brutal self-assessment the they say necessitates a wholesale “Xbox reset.