An undercover investigation into the alleged mis-selling of phone contracts has revealed questionable sales practices, prompting calls for stronger regulation. The BBC has spoken to 12 small ...

Complaints about unwanted telemarketing calls have dropped for the third straight year, the Federal Trade Commission ...

In today’s digital world, businesses are constantly looking for ways to improve communication and customer interaction. One ...

We've tested the best private messaging services to keep your online conversations confidential from advertisers and ...

CX, an award-winning leader in enterprise communication, is excited to announce its scalable, cost-effective communication ...

As Donald Trump conducts a free-wheeling transition from his Mar-a-Lago estate, drawing flocks of business moguls, ...

A free-range parent was shocked when she was charged with "reckless conduct." She's been asked to put a tracker on her son's ...

There has never been a greater need for seamless, cheap international communication. The traditional way of making ...

You weren't the only one trying to log onto the internet or make a phone call without success on Tuesday afternoon.

A tech recruiting firm left a database unsecured that exposed emails, passport numbers and partial SSNs of job seekers, a ...

In celebration of Puerto Rican Heritage Month, Total Wireless, a fast-growing, no-contract wireless provider powered by the ...

IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...