Retrieval-augmented generation (RAG) is shaping to be the de facto standard for improving the performance, accuracy, and precision of large language models (LLMs) and their GenAI applications. Despite ...

There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. AI often needs additional technologies to create guardrails ...

The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.

KM and AI are a natural team-their combined value can only be expected to increase in the future. As AI-powered technology becomes more integrated with both daily work functions and strategic planning ...

We can talk about these relationships as links. They're not expressed in blue underlined text, and you can't click on them. But they are the relationships among words that matter in any particular ...

We are in the earliest stages of Agentic AI, and, much like the early days of RPA and GenAI, there's a lot of excitement but also a lot of uncertainty. While the potential benefits are enormous- ...

Today's AI has many different flavors and architectures, along with massive amounts of memory and processing capacity. We could probably make better use of this computational power by looking at how ...

The ability to centralize the knowledge found in the distributed tools, repositories, and databases for KM practitioners is the defining characteristic of today's technologies. Generative machine ...

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, ...

Very few modern organizations do not count PDFs as a critical component of their processes. Perhaps they take the ubiquitous PDF for granted. However, when they stop to think about it, they would have ...

Spot AI, a leader in AI camera systems, is unveiling a remarkable innovation for AI application in the physical world-Video AI Agents, a platform transforming cameras from passive observers to ...

AI-powered document SDKs, low-code solutions, and a workflow automation platform deliver the building blocks to accelerate digital transformation in modern businesses ...