Deliver smart service experiences with ServiceDesk Plus, the AI-driven service desk built on ITIL best practices. Unify ITSM, ITAM, and ESM on one platform. Try it for free.

Dec 11, 2025 · From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the …

Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide.

A help desk is a centralized tool for managing incoming customer issues. Help desks let you organize and record ongoing customer issues and provide a reference point for your customer …

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences.

Best Service Desk Software of 2025 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to …

The service desk is the point of contact between employees and their organization’s IT team, which means that tools like knowledge management and reporting are critical to providing IT …

Give customers and employees an intuitive, self-service portal that provides them with one place to get help fast. Easily spin up service desks that fit unique team needs. Leverage Jira Service …

Solve all customer cases at the service desk that's all about effortless, high-quality, and secure assistance. HelpDesk boasts an exceptionally user-friendly interface and workflow, making it …

Aug 20, 2025 · In this guide, we’ll explore the different types of help desks, explain who they’re best suited for, and provide you with a list of the 13 best help desk software on the market to …