Workflow: How to track problem and incident tickets
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Workflow: How to track problem and incident tickets
Learn how to create views and triggers in Zendesk Support to efficiently track and manage problem tickets. Timestamps: 00:00 - Intro 00:34 - Create a view 01:22 - Create a trigger Email body for the trigger: https://support.zendesk.com/hc/en-us/articles/4408829669274-Workflow-How-to-track-problem-and-incident-tickets Where can I ask questions ...
512 viewsMar 25, 2025
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